While cloud solutions such as SaaS, IaaS, and PaaS are integral to efficient workflows, they also invite a considerable number of threats. According to IBM’s 2024 Cost of a Data Breach report, 45 percent of data breaches are cloud-based. Safeguarding an organization that relies heavily on the cloud infrastructure is a non-negotiable part of building trust with stakeholders.

The Consensus Assessment Initiative Questionnaire (CAIQ) aims to help organizations document and assess the security controls of cloud providers. For vendors, adapting the questionnaire’s components can lead to an improved and transparent security posture and boost client trust.

In this guide, you’ll learn about all key elements of the CAIQ, including:

  • Definition of CAIQ
  • Its key components and use cases
  • CAIQ completion workflows and related challenges
  • The most effective way to complete the CAIQ 

What is the CAIQ?

The CAIQ is a comprehensive security questionnaire available in the form of a downloadable spreadsheet. The questions are generally in a yes-or-no format, with an opportunity for vendors to provide a brief explanation for each answer. It is maintained and provided by Cloud Security Alliance (CSA). The questions are mapped to the CSA’s Cloud Control Matrix (CCM)—a robust framework outlining the critical cloud-based security controls organizations should implement.

There are two versions of the CAIQ questionnaire—both of which you can download from the CSA website.

  1. CAIQ v4: A complete set of 261 questions merged with CCM v4, fitting for comprehensive security assessments.
  2. CAIQ-Lite: A condensed version with 124 questions better suited for quick and high-level security reviews

Our guide will focus on CAIQ v4 as it’s the main and more comprehensive version.

{{cta_withimage10="/cta-modules"}} | Shift Left: How to Turn Security into Revenue

Key components of the CAIQ v4

The CAIQ has a straightforward structure addressing 17 control families of CCM v4. The following table outlines all control families with example controls corresponding to each:

Control family Sample control titles
Audit & Assurance
  • Audit and Assurance Policy and Procedures
  • Risk Based Planning Assessment
  • Audit Management Process
Application & Interface Security
  • Application Security Baseline Requirements
  • Secure Application Design and Development
  • Automated Application Security Testing
Business Continuity Management and Operational Resilience
  • Risk Assessment and Impact Analysis
  • Business Continuity Strategy
  • Disaster Response
Change control and Configuration Management
  • Quality Testing
  • Change Management Technology
  • Change Agreements
Cryptography, Encryption & Key Management
  • Data Encryption
  • Encryption Algorithm
  • Encryption Risk Management
Datacenter Security
  • Off-Site Equipment Disposal Policy and Procedures
  • Secure Media Transportation Policy and Procedures
  • Asset Classification
Data Security and Privacy Lifecycle Management
  • Secure Disposal
  • Data Inventory
  • Data Ownership and Stewardship
Governance, Risk, and Compliance
  • Risk Management Program
  • Organizational Policy Reviews
  • Policy Exception Process
Human Resources
  • Acceptable Use of Technology Policy and Procedures
  • Remote and Home Working Policy and Procedures
  • Employment Agreement Process
Identity & Access Management
  • Strong Password Policy and Procedures
  • Least Privilege
  • User Access Provisioning
Interoperability & Portability
  • Application Interface Availability
  • Secure Interoperability and Portability Management
  • Data Portability Contractual Obligations
Infrastructure & Virtualization Security
  • Capacity and Resource Planning
  • Network Security
  • OS Hardening and Base Controls
Logging and Monitoring
  • Audit Logs Protection
  • Audit Logs Access and Accountability
  • Clock synchronization
Security Incident Management, E-Discovery, & Cloud Forensics
  • Incident Response Plans
  • Incident Response Metrics
  • Event Triage Process
Supply Chain Management
  • Supply Chain Inventory
  • Supply Chain Risk Management
Transparency, and Accountability
  • Primary Service and Contractual Agreement
Threat & Vulnerability Management
  • Vulnerability Remediation Schedule
  • External Library Vulnerabilities
  • Penetration Testing
Universal Endpoint Management
  • Anti-Malware Detection and Prevention
  • Endpoint Management
  • Storage Encryption

How is the CAIQ different from other security questionnaires?

Other questionnaires besides the CAIQ are used to determine and showcase an organization’s security posture, including:

The following table compares the CAIQ with these options:

Questionnaire Focal point Number of risk/security areas mapped Number of mappings Examples of mapped standards/regulations
CAIQ Cloud security transparency 17 10+
VSAQ Vendor Security 8 2+
SIG Third-party risk management 21 35+
  • ISO 27001
  • NIST 800-53
  • NIST CSF
  • CCPA
  • GDPR
  • PCI DSS

What makes the CAIQ stand out is that it’s bundled with the robust CCM framework, which simplifies the process of implementing numerous cloud security controls. It covers virtually all important aspects of security, making it suitable for organizations of various sizes across industries.

{{cta_webinar5="/cta-modules"}} | Questionnaire automation webinar

Common CAIQ use cases

The CAIQ is commonly completed internally as a part of an organization’s efforts to understand and improve its security policies, controls, and procedures. A questionnaire completed with favorable responses means you have all the necessary controls in place and can shield your organization from various threats.

The questionnaire is also typically voluntarily shared with prospects during the procurement process. There are two other options here:

  1. A prospect sends the CAIQ to your organization to determine its cloud-focused security standing.
  2. You send out a questionnaire to a third party as a part of your third-party risk management (TPRM) process.

Regardless of the underlying intent, the CAIQ helps prove the presence and effectiveness of an organization’s security controls, which facilitates trust with customers and other stakeholders.

Finally, you will also need to complete a CAIQ if you’re pursuing CSA’s Security, Trust, Assurance, and RISK (STAR) certification. You can choose between two certification levels:

  1. Level 1: Involves a self-assessment using the CAIQ.
  2. Level 2: Requires an independent third-party audit besides the self-assessment.

Completing the CAIQ doesn’t necessarily ensure a STAR certification—it’s only the basis for assessment.

How to complete the CAIQ

Due to the numerous control families and specific controls within them, the CAIQ can take a while to complete. More importantly, the process entails extensive security reviews and evidence collection to address the status of each control.

Organizations new to CAIQ often start by gathering evidence and adding responses manually. However, this approach is prone to numerous issues, such as:

  • Inefficiency: Manual security review workflows are typically inefficient and demand considerable time and energy from your IT and security teams.
  • Resource wastage: Completing CAIQ manually consumes many hours, especially if you have multiple prospects requesting it. As a result, your team may not have enough time to devote to high-value security activities that add to your return on your security investments.
  • Pressure and disorganization: Completing multiple questionnaires simultaneously puts significant pressure on your team. It can increase the risk of human errors and incomplete responses, which may lead to stalled deals.

A manual questionnaire completion workflow is inefficient and not sustainable in the long run. A good solution here is to automate repetitive tasks within the process with the help of a dedicated software solution.

Why questionnaire automation is the key to effective CAIQ completion

The biggest argument in favor of automation is that it helps you complete the CAIQ and other questionnaires significantly faster. By leveraging the right automation software, you can enjoy numerous benefits, such as:

  • Streamlined evidence collection: The right automation software can replace disparate systems and outdated security documentation tools like spreadsheets. You’ll be able to find the data you need to verify the effectiveness of your security controls quickly. 
  • Efficient response generation: Questionnaire automation platforms powered by AI can instantly generate responses to repetitive questionnaire items, which expedites the completion process and considerably reduces manual work.
  • Automated questionnaire processing: If you frequently request questionnaires from prospective vendors, a capable automation solution can automatically review the questionnaires and help extract key information.
  • Knowledge base creation: Questionnaire automation platforms unify all your security data into a centralized knowledge base, which you can keep building as you complete new questionnaires. That improves scalability because each future questionnaire you fill will feel more effortless.

If you need a comprehensive security and risk management solution that includes all the above functionalities, you can consider Vanta. The platform can reduce the length of your deal cycles by up to 30 percent with numerous built-in tools for efficient security workflows.

{{cta_testimonial16="/cta-modules"}} | ComplyCube customer story

Complete the CAIQ effortlessly with Vanta

Vanta is an end-to-end trust management platform that lets you proactively demonstrate your security and compliance posture through a Trust Center. It offers a real-time overview of passing security controls, which you can showcase to stakeholders without time-consuming point-in-time assessments.

The Trust Center also makes it easy for organizations to stay on top of their security posture at all times. With Vanta's market-leading integrations, you can streamline security reviews, deflect up to 87 percent of the reviews, and facilitate more efficient program upgrades.

To learn more about the Trust Center and how it helps you demonstrate your security posture, watch this webinar with a detailed product walkthrough. 

To further simplify the questionnaire completion process, you can leverage Vanta’s dedicated Questionnaire Automation product. It comes with a rich feature set that makes security reviews 5x faster, most notably:

  • Centralized security knowledge base: Vanta centralizes all compliance and security data and documentation, ensuring you don’t need to sift through numerous scattered documents during evidence collection.
  • AI-enabled responses: When you receive a questionnaire, Vanta AI can take a look at it and suggest responses with 95 percent accuracy rate to give you a head start while completing the questionnaire.
  • Multi-format questionnaire completion: With Vanta, you can complete the CAIQ and other questionnaires in various formats prescribed by your prospects, which removes logistical bottlenecks. The platform enables up to 73 percent coverage across security questions.

These features help you handle a higher volume of questionnaires without operational hiccups. Visit the Questionnaire Automation product page and request a demo to learn more.

{{cta_simple13="/cta-modules"}} | Questionnaire automation product page

Security Questionnaires

What is the CAIQ (Consensus Assessment Initiative Questionnaire)?

While cloud solutions such as SaaS, IaaS, and PaaS are integral to efficient workflows, they also invite a considerable number of threats. According to IBM’s 2024 Cost of a Data Breach report, 45 percent of data breaches are cloud-based. Safeguarding an organization that relies heavily on the cloud infrastructure is a non-negotiable part of building trust with stakeholders.

The Consensus Assessment Initiative Questionnaire (CAIQ) aims to help organizations document and assess the security controls of cloud providers. For vendors, adapting the questionnaire’s components can lead to an improved and transparent security posture and boost client trust.

In this guide, you’ll learn about all key elements of the CAIQ, including:

  • Definition of CAIQ
  • Its key components and use cases
  • CAIQ completion workflows and related challenges
  • The most effective way to complete the CAIQ 

What is the CAIQ?

The CAIQ is a comprehensive security questionnaire available in the form of a downloadable spreadsheet. The questions are generally in a yes-or-no format, with an opportunity for vendors to provide a brief explanation for each answer. It is maintained and provided by Cloud Security Alliance (CSA). The questions are mapped to the CSA’s Cloud Control Matrix (CCM)—a robust framework outlining the critical cloud-based security controls organizations should implement.

There are two versions of the CAIQ questionnaire—both of which you can download from the CSA website.

  1. CAIQ v4: A complete set of 261 questions merged with CCM v4, fitting for comprehensive security assessments.
  2. CAIQ-Lite: A condensed version with 124 questions better suited for quick and high-level security reviews

Our guide will focus on CAIQ v4 as it’s the main and more comprehensive version.

{{cta_withimage10="/cta-modules"}} | Shift Left: How to Turn Security into Revenue

Key components of the CAIQ v4

The CAIQ has a straightforward structure addressing 17 control families of CCM v4. The following table outlines all control families with example controls corresponding to each:

Control family Sample control titles
Audit & Assurance
  • Audit and Assurance Policy and Procedures
  • Risk Based Planning Assessment
  • Audit Management Process
Application & Interface Security
  • Application Security Baseline Requirements
  • Secure Application Design and Development
  • Automated Application Security Testing
Business Continuity Management and Operational Resilience
  • Risk Assessment and Impact Analysis
  • Business Continuity Strategy
  • Disaster Response
Change control and Configuration Management
  • Quality Testing
  • Change Management Technology
  • Change Agreements
Cryptography, Encryption & Key Management
  • Data Encryption
  • Encryption Algorithm
  • Encryption Risk Management
Datacenter Security
  • Off-Site Equipment Disposal Policy and Procedures
  • Secure Media Transportation Policy and Procedures
  • Asset Classification
Data Security and Privacy Lifecycle Management
  • Secure Disposal
  • Data Inventory
  • Data Ownership and Stewardship
Governance, Risk, and Compliance
  • Risk Management Program
  • Organizational Policy Reviews
  • Policy Exception Process
Human Resources
  • Acceptable Use of Technology Policy and Procedures
  • Remote and Home Working Policy and Procedures
  • Employment Agreement Process
Identity & Access Management
  • Strong Password Policy and Procedures
  • Least Privilege
  • User Access Provisioning
Interoperability & Portability
  • Application Interface Availability
  • Secure Interoperability and Portability Management
  • Data Portability Contractual Obligations
Infrastructure & Virtualization Security
  • Capacity and Resource Planning
  • Network Security
  • OS Hardening and Base Controls
Logging and Monitoring
  • Audit Logs Protection
  • Audit Logs Access and Accountability
  • Clock synchronization
Security Incident Management, E-Discovery, & Cloud Forensics
  • Incident Response Plans
  • Incident Response Metrics
  • Event Triage Process
Supply Chain Management
  • Supply Chain Inventory
  • Supply Chain Risk Management
Transparency, and Accountability
  • Primary Service and Contractual Agreement
Threat & Vulnerability Management
  • Vulnerability Remediation Schedule
  • External Library Vulnerabilities
  • Penetration Testing
Universal Endpoint Management
  • Anti-Malware Detection and Prevention
  • Endpoint Management
  • Storage Encryption

How is the CAIQ different from other security questionnaires?

Other questionnaires besides the CAIQ are used to determine and showcase an organization’s security posture, including:

The following table compares the CAIQ with these options:

Questionnaire Focal point Number of risk/security areas mapped Number of mappings Examples of mapped standards/regulations
CAIQ Cloud security transparency 17 10+
VSAQ Vendor Security 8 2+
SIG Third-party risk management 21 35+
  • ISO 27001
  • NIST 800-53
  • NIST CSF
  • CCPA
  • GDPR
  • PCI DSS

What makes the CAIQ stand out is that it’s bundled with the robust CCM framework, which simplifies the process of implementing numerous cloud security controls. It covers virtually all important aspects of security, making it suitable for organizations of various sizes across industries.

{{cta_webinar5="/cta-modules"}} | Questionnaire automation webinar

Common CAIQ use cases

The CAIQ is commonly completed internally as a part of an organization’s efforts to understand and improve its security policies, controls, and procedures. A questionnaire completed with favorable responses means you have all the necessary controls in place and can shield your organization from various threats.

The questionnaire is also typically voluntarily shared with prospects during the procurement process. There are two other options here:

  1. A prospect sends the CAIQ to your organization to determine its cloud-focused security standing.
  2. You send out a questionnaire to a third party as a part of your third-party risk management (TPRM) process.

Regardless of the underlying intent, the CAIQ helps prove the presence and effectiveness of an organization’s security controls, which facilitates trust with customers and other stakeholders.

Finally, you will also need to complete a CAIQ if you’re pursuing CSA’s Security, Trust, Assurance, and RISK (STAR) certification. You can choose between two certification levels:

  1. Level 1: Involves a self-assessment using the CAIQ.
  2. Level 2: Requires an independent third-party audit besides the self-assessment.

Completing the CAIQ doesn’t necessarily ensure a STAR certification—it’s only the basis for assessment.

How to complete the CAIQ

Due to the numerous control families and specific controls within them, the CAIQ can take a while to complete. More importantly, the process entails extensive security reviews and evidence collection to address the status of each control.

Organizations new to CAIQ often start by gathering evidence and adding responses manually. However, this approach is prone to numerous issues, such as:

  • Inefficiency: Manual security review workflows are typically inefficient and demand considerable time and energy from your IT and security teams.
  • Resource wastage: Completing CAIQ manually consumes many hours, especially if you have multiple prospects requesting it. As a result, your team may not have enough time to devote to high-value security activities that add to your return on your security investments.
  • Pressure and disorganization: Completing multiple questionnaires simultaneously puts significant pressure on your team. It can increase the risk of human errors and incomplete responses, which may lead to stalled deals.

A manual questionnaire completion workflow is inefficient and not sustainable in the long run. A good solution here is to automate repetitive tasks within the process with the help of a dedicated software solution.

Why questionnaire automation is the key to effective CAIQ completion

The biggest argument in favor of automation is that it helps you complete the CAIQ and other questionnaires significantly faster. By leveraging the right automation software, you can enjoy numerous benefits, such as:

  • Streamlined evidence collection: The right automation software can replace disparate systems and outdated security documentation tools like spreadsheets. You’ll be able to find the data you need to verify the effectiveness of your security controls quickly. 
  • Efficient response generation: Questionnaire automation platforms powered by AI can instantly generate responses to repetitive questionnaire items, which expedites the completion process and considerably reduces manual work.
  • Automated questionnaire processing: If you frequently request questionnaires from prospective vendors, a capable automation solution can automatically review the questionnaires and help extract key information.
  • Knowledge base creation: Questionnaire automation platforms unify all your security data into a centralized knowledge base, which you can keep building as you complete new questionnaires. That improves scalability because each future questionnaire you fill will feel more effortless.

If you need a comprehensive security and risk management solution that includes all the above functionalities, you can consider Vanta. The platform can reduce the length of your deal cycles by up to 30 percent with numerous built-in tools for efficient security workflows.

{{cta_testimonial16="/cta-modules"}} | ComplyCube customer story

Complete the CAIQ effortlessly with Vanta

Vanta is an end-to-end trust management platform that lets you proactively demonstrate your security and compliance posture through a Trust Center. It offers a real-time overview of passing security controls, which you can showcase to stakeholders without time-consuming point-in-time assessments.

The Trust Center also makes it easy for organizations to stay on top of their security posture at all times. With Vanta's market-leading integrations, you can streamline security reviews, deflect up to 87 percent of the reviews, and facilitate more efficient program upgrades.

To learn more about the Trust Center and how it helps you demonstrate your security posture, watch this webinar with a detailed product walkthrough. 

To further simplify the questionnaire completion process, you can leverage Vanta’s dedicated Questionnaire Automation product. It comes with a rich feature set that makes security reviews 5x faster, most notably:

  • Centralized security knowledge base: Vanta centralizes all compliance and security data and documentation, ensuring you don’t need to sift through numerous scattered documents during evidence collection.
  • AI-enabled responses: When you receive a questionnaire, Vanta AI can take a look at it and suggest responses with 95 percent accuracy rate to give you a head start while completing the questionnaire.
  • Multi-format questionnaire completion: With Vanta, you can complete the CAIQ and other questionnaires in various formats prescribed by your prospects, which removes logistical bottlenecks. The platform enables up to 73 percent coverage across security questions.

These features help you handle a higher volume of questionnaires without operational hiccups. Visit the Questionnaire Automation product page and request a demo to learn more.

{{cta_simple13="/cta-modules"}} | Questionnaire automation product page

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